Privacy Policy

We obtain information about you when you use our Platform, for example:

i. when you become a registered user as either a Traveller ;

ii when you communicate with us or submit information to us.

iii details of your use of our Platform including time, traffic data, communication data, location data, your IP address and your browser type and operating system.

iv We may also collect and aggregate information about your computer for system administration and website analytics. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.



Cookies

We may obtain information about your general internet usage by placing certain bits of information called "cookies" in your web browser software or the hard drive of your computer. Some of the cookies we use are essential for our Voomsway Platform to operate. The personal information we collect might include:

1. Identity Data.

2. Contact Data

3. Financial Data

4. Transaction Data (includes details about payments to and from you and other details of services you have paid for and require from us).

5. Technical Data (includes internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on devices used to access the Partner Booking Platform).

6. Profile Data (includes username and password, trips made by you).

7. Usage Data (includes information about how you use the Platform and our Services).



Use of your Personal Information

We will use your information as described in this Privacy Policy and as permitted by applicable laws, including in circumstances where it is necessary:

i to supply products or services requested by or for you;

ii for compliance with a legal obligation to which we are a subject;

iii to pursue our legitimate interests;

iv or where you have given us your express consent.



We may also use your information in order to:

1. ensure that content from our Platform is presented in the most effective manner for you and for your computer;

2. carry out our obligations arising from our agreement with you as a traveller ;

3. provide you with information, or services that you request from us in your capacity as the traveller;

4. Notify you about changes to the Platform or to our products and services;

5. for our internal business record keeping, tax, accounting and audit purposes;

6. to carry out identity and credit checks in relation to the operation of the Company; and

7. in connection with any legal and regulatory matters that we need to deal with.

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for.



Financial/Payment information and Data

This applies to all financial/payment data collected by or submitted to the website. The Website will only collect financial/payment information and data voluntarily provided by customers, and will only use that information for the specific financial/payment purposes for which it was provided and authorised. We will keep this information strictly confidential unless required by law, or with the permission of the customer. Web servers will collect web session data used to analyze site trends and gather broad demographic data. The website may have links to other third party payment system websites used for payment transactions. These third party sites may collect Customers financial/payment information and Identification data through the use of forms or cookies. Customers are expected to review the privacy policies of all third party websites outside our control for their policies on Customer financial/payment information data. We provide security measures to protect Customer financial/payment information data under its control. Access to such information and data is limited to only employees that need to access for work purposes. see more on security.

Change of purpose

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Third Parties

We will share your personal information with third parties where required by law, where it is necessary to administer our relationship with you or where we have another legitimate interest in doing so. Where permitted by the provisions of applicable law, we may share such information from time to time with the following third parties: • Our other group companies including the employees, directors and managers of those companies who have a need to access your personal information in carrying out their responsibilities. Third party service providers who provide administration, logistics or other services to us which are relevant to the services which we provide to you or who otherwise assist us in conducting our business, such as printers, storage facilities, communications software, data hosting, call centre operations, and email management services. All our third party service providers are required to take appropriate security measures to protect your personal information. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy. We may also need to share your personal information with a regulator or to otherwise comply with the law. This includes exchanging information with other companies and organisations for the purposes of fraud prevention and credit risk reduction.

Security

We have appropriate security measures in place to protect against the accidental loss, misuse, access and/or alteration of the information you provide. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. Further, when you provide financial information to us, such as credit card details, your data is automatically processed and stored on our secure server.

Rights of Correction

You have a duty to inform us of changes, it is important that your personal information is accurate and current. Please keep us informed of any changes to your personal information of which we need to be made aware.

Right to Withdraw Consent

If there are any circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose (for example, in relation to direct marketing that you have subscribed and you would like to receive from us), you have the right to withdraw your consent for that specific purpose. You can exercise this option at any time by contacting us. Once we have received your notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes for which you originally agreed, unless we have another legitimate basis for doing so in law.

Policy Changes

Any changes we may make to our privacy policy in the future will be posted on this webpage. For enquiries contact us via [email protected]